Impact 鹰柏
 
Home
About Us
Recruitment
Training
HR Consulting
CareerService
　 　
 

 

Training

     
 

Impact design and develop training options which are tailored to meet specific needs of the organization. These are based on an in-depth assessment and analysis of the existing level of performance, and the level of performance which the organization wishes to achieve.

  
     
     
 

Training options may be in the following areas:

  
     
     
  Management  
     
 
  • Leadership Skills
  • Goal setting
  • Managing Non-Performance
  • Coaching for Performance
  • Health and Safety
  
     
     
  Sales  
     
 
  • Professional Selling Skills
  • Sales Management
  
     
     
  Customer Service  
     
 
  • Managing Difficult Customers
  • Telephone Customer Service
  • Customer Service Standards
  
     
     
  Communication Skills  
     
 
  • Telecommunications
  • Interpersonal skills
  • Presentation Skills
  
     
     
  Team Building  
     
 
  • Identifying team type styles
  • Team development